The Enugu Electricity Distribution Company PLC (EEDC) has cautioned its customers against falling victim to fraudsters, stressing that the planned upgrade of STS prepaid meters in its network will be free of charge, and at no cost to customers.
This clarification was made today in Enugu, by the Head, Corporate Communications, EEDC, Mr. Emeka Ezeh.
According to Ezeh, the warning became necessary because of information received by the company about activities of some unscrupulous elements who are extorting unsuspecting customers in the name of upgrading their meters.
He said that customers should not fall prey to these elements, as no customer will be charged a kobo to have his or her meter upgraded.
“The process of upgrade will be simply by punching into the meter the Key Change Tokens (KCT), which will be provided to the customers alongside the credit token, when they go to recharge their meters.”
“What we just did, as a matter of responsibility, was to notify our customers of this exercise and appeal to them to ensure that their prepaid meters are upgraded before 24th November 2024.”